IMI plc

We are a global specialist engineering company that creates breakthrough solutions. We are curious and like to solve problems, partnering with our customers to solve the demands of today and prepare for the challenges of tomorrow. We embrace innovation and care about outcomes that are good for business, everyday life and making a better world – creating lasting impact for everyone.

We design, build and service highly engineered products in fluid and motion control applications. We focus on five market sectors: Industrial Automation, Process Automation, Climate Control, Life Science, and Transport.

Our partnership approach breaks through problems and reduces complexity. We don’t invent in isolation – we collaborate with our customers. We listen closely and we think differently, creating space for diverse minds to innovate. We are working together to make businesses safer, more sustainable and more productive.

Role Overview: Plans and coordinates activities concerned with repairing equipment, investigating and resolving customer reports of technical problems with equipment, and eliminating future operational or service difficulties.

Work Environment: On-Site - 4444 Kennedy Commerce Dr, Houston, TX 77032, USA

Key Responsibilities:

• Inspects and troubleshoots mechanical devices and controls to locate cause of malfunction
• Perform detailed inspection of parts and valves using precision measuring equipment and non-destructive examination
• Adjusts functional parts of devices and control instruments
• Repairs or replaces defective parts
• Initiates purchase orders for valves and parts
• Sets up and operates lathe, drill press, grinder, and other metalworking tools to make and repair parts
• Orders shop supplies according to job requirements and daily operations
• Schedule overtime and job support to meet shipping guidelines
• Sets up for and conducts hydrostatic and seat leak tests on assembled valves and leak test actuators
• Maintains up-to-date knowledge of equipment, new systems and related technical information to provide a high level of customer support. 
• Acts as a coach / mentor for other technicians assigned to the repair center. 
• Able to design / facilitate training classes for technicians and customers.
• Point of contact for other technicians to resolve technical issues and provide guidance.
• Works effectively in both an individual and team environment.  Can work independently at a customer’s site with limited to no supervision. 
• Expected to create full / accurate documentation of repairs.
• Expected to assist in developing processes, procedures, and guides to improve Repair Center performance.
• Proactively identifies technical opportunities for competitive valve replacements, retrofits, upgrades, and other improvements. Able to communicate those opportunities to sales, engineering & the customer.  
• Leads large or complex repairs especially those involving controls. 
• Ability to troubleshoot difficult control and integration problems.
• Managing unforeseen challenges that arise during the execution of a repair such as missing or wrong parts, the need for unexpected body repairs, upset or anxious customers, etc.
• Other assignments as required

Critical Competencies for Success:

• 8 + years of experience in a related field and/or an equivalent combination of education and experience.  
• Knowledge of all types of shop tooling to dismantle valves and subassemblies safely 
• Perform precision assembly and subassembly of valves and actuators to meet critical operating requirements with close tolerances
• Available nights and weekends to support customers and field service technicians as needed
• Basic computer skills required for writing reports and utilizing company data bases
• Move material and equipment within the work area by hand, forklift, or crane
• Read and interpret schematic drawings and logic diagrams

Pay range: Minimum $75,000 - $85,000

Within this range, individual pay is determined based on skills, experience, and qualifications relative to the job requirements. Base pay information is aligned with market location and may be subject to prevailing wage laws, if applicable.

What IMI Can Offer You

At IMI, one of our top priorities is to create an inclusive culture of health. We strive to remove barriers to care (whether that be physical or financial) and in doing so, we offer choice for all your health and wellbeing needs. 

See below for a general overview of our amazing perks and benefits:

• Multiple health plans to choose from: HMO, PPO, and High Deductible Health Plans with a low-cost share
• Best-in-class 401K plan with zero vesting and up to 6% contribution matching
• 14-week maternity leave at full pay (Adoption benefits are equivalent)
• 4-week paternity leave at full pay (Adoption benefits are equivalent)
• Employee Resource Groups that offer community and support, like our Pride Network and Network of Women groups 
• PTO, encompassing inclusive holidays 
• Career Development opportunities (IMI’s ‘Catalyst’ Program)
• Employer contribution for Health Savings Account, and in many cases free virtual telemedicine, and teletherapy.
• Mental Health and wellness programs to support you and your family
• Full suite of voluntary benefits to tap into, including but not limited to: Critical illness insurance, hospital indemnity, legal insurance, identity theft protection, and pet insurance or home & auto insurance through our discount advantage platform
• Short & long-term disability as well as basic life insurance at 2x your basic salary at no cost to the employee
• Free financial advisors, webinars, and classes through Charles Schwab
• Annual Employee Stock Purchase Plan with option to purchase IMI shares at a reduced employee only price - no opportunity to lose, only to profit or refund your investment 100%

**Benefits plans change year over year, but we have guiding principles in place to ensure our employees have the tools and resources available to stay connected and up to date**

Health & Safety

The physical demands described within the Key Duties & Responsibilities section of this job description are required to perform the essential functions of this position.  Reasonable accommodations may be made for individuals with disabilities.  Please contact your local HR representative to discuss the specific Work Conditions and Physical Requirements of this role.  

Health, Safety, and Environmental Duties – At IMI we are all personally committed to protecting our people, minimizing our impact to the environment, the communities we operate in and our company. All members of our workforce have the duty to ensure the health, safety and welfare of themselves, others, and the environment. Every employee is expected to follow all HSE operating procedures, also to challenge any observed behaviors or unsafe acts.

Code of Ethics

IMI requires the highest standard of ethics in all business dealings, particularly with customers, suppliers, advisors, employees, and the authorities. In accordance with the IMI Way: Our Code of Responsible Business.

Changes to This Job Description

IMI may amend this job description in whole or part at any time.

IMI is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.