Field Service Technician - Mechanical Supervisor

Assemini, Sardegna, Italy | Full-time | Fully remote


The Role    
As a Field Service Technician – Mechanical Supervisor you will be supervising and offering technical support during the commissioning and maintenance of IMI valves. 
This is a fully remote job opportunity as the FS Supervisor will work at the customer premises worldwide therefore, when not engaged in the service, office activities can be carried out remotely.

Main Responsibilities
•    Interfacing between IMI and the customer to ensure field activities are carried out with maximum safety, in compliance with quality standards and delivered on time
•    Coordinate IMI service teams or external personnel
•    Prepare and submit service reports and documentation required by the customer during service activities
•    Provide technical assistance to the customer 

What We Are Looking For
•    Engineering Degree or Technical/Industrial High School Diploma
•    Excellent knowledge of Italian and English both written and spoken
•    Ability to read and understand mechanical drawings and hydraulic diagrams
•    Ability to communicate effectively with customers
•    Operational flexibility to carry out frequent services at short notice
•    Ability to work both independently and in a team environment
•    Demonstrable positive attitude and ability to work calmly under pressure
•    Excellent interpersonal skills with the ability to build relationships and gain respect of internal and external customers

Preferential requirement is to have experience in supervising/executing mechanical and/or hydraulic maintenance at refineries or complex industrial entities