Field Service Functional Support

Manchester | Full-time


The Role     

The Field service Functional Support is responsible for overseeing and managing Field Service activities from the initial request for quotation, planning and facilitating the onsite activity with paramount attention given to health and safety, to the final invoicing of the scope of work, the Project Management – Field Service Support is a key member of the field service team.


Main Responsibilities

• The Field service Functional Support is responsible for generating, revising and sending the final version of a field service or repair quotation using internal and sub supplier prices.

• Coordination of manpower resource tooling and equipment for onsite activities.

• Completion of HSE documentation, risk assessments and method statements as well as reviewing customer contract safety guides.

• Managing projects within the CRM.

• Calculating the project sales costs and to maximize the sales Gross Margin [GM] based on the applicable programs & sub-quotes.

• Communication with outside sales and agents for work scope clarification

• Reviewing the customer purchase order against our latest offer and solving potential deviations.


What We Offer

• Good working atmosphere with excellent team spirit

• Exciting and challenging work with a high degree of independence in a diverse and inclusive team

• Interesting development opportunities within the group

• Direct employment with one of the world market leaders in its sector with patented products and solutions

• Extensive personnel development opportunities.

• Opportunity to receive various employee benefits

• Market leading pension scheme with up to 8% employee contribution


You can expect a market-competitive gross annual salary from £28,000 with the willingness to overpay depending on your qualifications and professional experience.


What We Are Looking For

• Completed education to A-level or equivalent school.

• Team player with solid English & mathematic skills

• Profound MS Office user knowledge

• Independent way of working and quick comprehension

• Organized, team player, communicative, flexible, structured

• Willingness to travel